HP Temperature Problems

Yes, apparently HP is getting users steamed.

It seems that an HP service rep got a call from a customer who wanted a 250 foot power cord for his instrument and couldn't find a part number in the catalog. The rep called the parts department to get a part number. The parts dept. said they didn't stock a 250-ft power cord but they could get him the stuff to put one together.

As an afterthought, they asked why the customer wanted a 250-ft power cord anyway. I don't know, the rep said, I'll ask him. The rep called the customer back and explained that he would have to put one together for him. OK, the customer said. Then the rep asked why he wanted a 250-ft power cord anyway. "Because I'm on the 5th floor of this university building," the customer said, "and I'm about to push this s. o. b. out the window; and I want it to still be running when it hits the ground!"

And, some users explode.

Hewlett-Packard needs to listen to its critics.