Friday, January 06, 2006

H & R Block Privacy Snafu

Apparently, H & R Block recently had a problem protecting prospective customers' privacy.

From KansasCity.com:
As part of a promotional campaign, the Kansas City-based tax preparation giant sent complimentary copies of its TaxCut tax preparation software to an undisclosed number of people around the country. Owing to a mail production mix-up, the mailing labels on some of the recipients' packages included their Social Security numbers.

It is unlikely that anyone but the recipients noticed. The nine-digit number was embedded in a 47-character source code. Nonetheless, out of an abundance of caution, Block recently sent letters notifying recipients of the glitch.
In the letters to the "undisclosed number" of recipients, H & R Block was quite apologetic for its breach of confidentiality. Of course, it's presumed that H & R Block had all the Social Security numbers in its existing customer data bank. They surely wouldn't have the SSNs of people who have never done business with them. Right?

No comments:

Home

eXTReMe Tracker